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Powering Progress: A Reliability Review

Wednesday | May 8, 2024
All News

Brad WilsonWhile drafting our cooperative’s annual reliability report for the Iowa Utilities Board recently, I went a step further and graphed our cooperative’s reliability over a 20-year span. I thought it would be interesting for the Board of Directors and our consumer-members to have an in-depth look at our outage details from last year, and reliability trends over 20 years.  

In 2023, 24% of the total customer outage hours were due to a public contact incident involving a field sprayer and another 25% were the result of underground cable failures. To address the latter, this year our crews will complete a five-year project to replace failing underground cable targeted by past evaluation. Other earmarked initiatives to reduce outages over the last decade included vegetation management, line rebuilds, animal guards, lightning protection, system protection optimization, and advanced controls. Our objective is to stay nimble in our reliability efforts by continuously evaluating system performance to ensure that dollars are directed toward the most impactful projects.

So, what have been the results of a targeted approach to improving reliability?  Below are Clarke Electric’s 20-year trends for three key reliability indices commonly referenced in the industry. As you can see from the graphs, Clarke Electric has a history of continuous improvement. These are trends that we can stop and celebrate as they stem from many years of concentrated efforts by past and present, Clarke Electric staff. You, the consumer-member and/or landowner, have also played a pivotal role through partnering with us on initiatives such as vegetation management, assisting our crews with your equipment when roads are impassible, watching out for powerline equipment in your operation, etc.  This relationship pays tribute to our heritage of rural electric cooperative spirit and defines the “cooperative advantage”!  

The employees and board of directors understand that reliable and affordable electric service are important to all of our members and we will continue striving to serve your needs!

Customer average interruption index

System average minutes interruptions

Outage average frequency graph

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Clarke Electric Cooperative
1103 North Main
PO Box 161
Osceola, IA 50213
(800) 362-2154 | (641) 342-2173

Hours: Monday-Friday 7:30AM - 4:00PM

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©2025 Clarke Electric Cooperative. All Rights Reserved.

  • Home
  • About Us - My CECo-op
    • Board of Directors
    • Cooperative Employees
    • Cooperative Service Area
    • Cooperative Governing Documents
      • Articles of Incorporation
      • By-laws, Tariff, Rates
      • Statement of non-discrimination
      • 7 Cooperative Principles
    • Member Newsletters
      • Clarke REC Headlines
      • Member Information
      • Iowa Electric Cooperative Living
    • Power Supplier
      • CIPCO Portfolio - Stats - Solar Farm
      • CIPCO Member Map
    • Career Opportunities
  • Member Center
    • Payments & Billing
      • Understanding My Bill
      • Payment Options
      • Start or Stop Service
        • Application
      • Deposits-Fees-Charges
      • Meter Responsibility
      • Update Your Account
      • Rates
    • Member Benefits
      • Annual Meeting & Director Elections
      • Capital Credits
      • Operation Round-Up
      • Member Information
      • RECare
      • Electric Heat Rate
      • Leased Security Light
      • Forms
  • Energy Programs
    • Energy Options
      • Clarke Solar Farm
      • Renewable Energy
      • Residential Solar
      • Electric Heat Rate
      • Leased Security Light
    • Managing My Energy
      • Rebates
      • Questline
      • Energy Audits
      • How a Heat Pump Works
  • Outage & Safety
    • Outage Center
      • Report an Outage
      • Outage Map
      • Power Restoration Graphic
      • Planned Outages
    • Safety
      • Public Safety Demonstrations
      • Iowa One Call
      • Portable Generators
      • Grain Bin Clearances
      • Right of Way Clearance
      • Report Damaged Lines
  • News & Community
    • CECo-op News
      • Clarke REC Headlines
    • Community News
      • Scholarships
      • Youth Tour
      • Operation Round-Up
      • Community Links
      • Economic Development
        • Industrial Park
        • Loan Programs