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  • New Pay by Phone Number: 855-940-3811
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  • About Us - My CECo-op
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Understanding My Bill

View a sample of your Clarke Electric Cooperative monthly invoice below on the left with a brief description of each section located on the right. 

Updated_CEC_Bill_2020_REV_1.png

1. Service Summary

This box shows any outstanding balance due and current charges for the billing period. 

2. Message Board

This is a place for Clarke Electric Cooperative to relay important information to you about your account.

3. Meter Readings

This shows the number recorded on your meter(s) at the time they were read. Your kilowatt usage, what you are billed for, is the difference between these numbers. 

4. Rate Number and Description

Describes the type(s) of service you receive from the cooperative. 

5. kWh Usage

This bar graph shows your electrical use by month for the last year, as well as compares your usage from a year ago with your current usage. If you have a heat meter, there will be bars shown for the months the heat meter is in use.

6. Current Service Charges

Monthly Service Charge: This is a cooperative members’ equal share of fixed costs so power can be available at your location. These fixed costs include poles, wires, transformers, and substations. It also supports fleet, facility and member service functions, such as line maintenance, substation upgrades, property taxes, right-of-way clearing, and general administrative responsibilities. 

Energy (kWh Charges): The amount of electricity you use each month is measured in kilowatt-hours. The kWh energy charge is designed to recover variable costs, including the cost of power from our power provider, environmental and conservation efforts, capacity requirements, and more.

Heat Usage: For all electric homes, a special heat rate is used for heating your home. The special rate is in effect October 1 thru May 31. 

Power Cost Adjustment: This is an adjustment on your current electric bill that can go up or down dependent upon the true cost of wholesale power purchased from our energy supplier.   

7. The Detachable Portion of Your Bill

Indicates the total amount due. If you are signed up for automatic withdrawal, it will be indicated here and you will not need to return this portion with payment. 

8. Clarke Electric's Automated Pay by Phone System

Call 855-940-3811 to pay your bill by phone. We are no longer allowed to take your payment over the phone. 

9. QR Code

This function allows you to use your smart phone camera to open a browser to Clarke Electric’s mobile website. You can click on the “pay bill” icon and you will be directed to the Smart Hub feature to pay your bill online.

10. This Bar Code

This bar code is used by the post office for sorting by area.

11. Operation Round-Up

Amount due with Operation Round-Up contribution rounded up to the nearest dollar. 

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Clarke Electric Is...

Safety Driven

Energy Smart

Community Invested

Clarke Electric Cooperative
1103 North Main
PO Box 161
Osceola, IA 50213
(800) 362-2154 | (641) 342-2173

Hours: Monday-Friday 7:30AM - 4:00PM

Follow My CECo-op

©2025 Clarke Electric Cooperative. All Rights Reserved.

  • Home
  • About Us - My CECo-op
    • Board of Directors
    • Cooperative Employees
    • Cooperative Service Area
    • Cooperative Governing Documents
      • Articles of Incorporation
      • By-laws, Tariff, Rates
      • Statement of non-discrimination
      • 7 Cooperative Principles
    • Member Newsletters
      • Clarke REC Headlines
      • Member Information
      • Iowa Electric Cooperative Living
    • Power Supplier
      • CIPCO Portfolio - Stats - Solar Farm
      • CIPCO Member Map
    • Career Opportunities
  • Member Center
    • Payments & Billing
      • Understanding My Bill
      • Payment Options
      • Start or Stop Service
        • Application
      • Deposits-Fees-Charges
      • Meter Responsibility
      • Update Your Account
      • Rates
    • Member Benefits
      • Annual Meeting & Director Elections
      • Capital Credits
      • Operation Round-Up
      • Member Information
      • RECare
      • Electric Heat Rate
      • Leased Security Light
      • Forms
  • Energy Programs
    • Energy Options
      • Clarke Solar Farm
      • Renewable Energy
      • Residential Solar
      • Electric Heat Rate
      • Leased Security Light
    • Managing My Energy
      • Rebates
      • Questline
      • Energy Audits
      • How a Heat Pump Works
  • Outage & Safety
    • Outage Center
      • Report an Outage
      • Outage Map
      • Power Restoration Graphic
      • Planned Outages
    • Safety
      • Public Safety Demonstrations
      • Iowa One Call
      • Portable Generators
      • Grain Bin Clearances
      • Right of Way Clearance
      • Report Damaged Lines
  • News & Community
    • CECo-op News
      • Clarke REC Headlines
    • Community News
      • Scholarships
      • Youth Tour
      • Operation Round-Up
      • Community Links
      • Economic Development
        • Industrial Park
        • Loan Programs